Dealer Management System
Strengthening Dealer Operations with AI-led Dealer Management System Built On Salesforce
Modernize your automotive dealer network with a cloud-based Dealer Management System built on Salesforce. From vehicle inventory and order tracking to service scheduling and performance monitoring, our solution empowers OEMs and dealerships to collaborate better, drive efficiency, and deliver a superior customer experience on one unified platform.
Cloud-Based, Scalable DMS
No infrastructure needed—dealers and OEMs can access the platform anytime, anywhere.
360° Dealer & Customer Visibility
Gain a complete view of dealer performance, customer interactions, and vehicle lifecycle.
Digital Vehicle Booking & Order Management
Streamline bookings, invoicing, and delivery with real-time tracking and notifications.
Integrated Service & Warranty Management
Manage vehicle servicing, AMC, claims, and warranty processes in one place.
Performance Dashboards & Dealer KPIs
Monitor sales targets, service turnaround, and campaign ROI with live analytics.
Secure, Compliant & Customizable Platform
Built on Salesforce with enterprise-grade security, role-based access, and compliance.
Key Challenges We Solve
Automotive OEMs often struggle with fragmented dealer systems and inconsistent customer experiences. Our platform addresses below key industry pain points
Disjointed Sales, Service, and Inventory Systems
Consolidate operations across departments and locations into one unified platform.
Manual Booking, Invoicing, and Paperwork
Digitize processes to reduce errors and accelerate turnaround time.
Lack of Real-Time Visibility Across Dealerships
Track vehicle movement, customer service requests, and performance from a single dashboard.
Inconsistent Customer Experience Across Locations
Standardize service processes and communication to ensure brand consistency.
Difficulty Managing Dealer Incentives, Leads, and Service SLAs
Automate and monitor schemes, leads, and service KPIs to drive accountability.
Limited Insights into Dealer and Territory Performance
Leverage dashboards and analytics to make informed sales and expansion decisions.
A Complete Digital Ecosystem for Auto Dealer Networks
Our Dealer Management System enables automotive OEMs and dealerships to collaborate seamlessly, optimize operations, and deliver connected customer experiences across the entire vehicle lifecycle.
Dealer Onboarding & Hierarchy Management
Easily register and configure dealers by region, category, or channel type.
Vehicle Booking & Order Fulfillment
Automate bookings, order processing, and delivery with real-time vehicle availability tracking.
CRM & Lead Management Integration
Convert leads to test drives, bookings, and deliveries with automated workflows.
Inventory & Stock Visibility
Track stock across manufacturing plants, hubs, and dealers with real-time data.
Service Appointment & Warranty Claims
Manage service schedules, AMC plans, spare parts, and warranty processing on one platform.
Schemes, Discounts & Incentives
Launch and manage national and regional promotions, dealer incentives, and loyalty programs.
Key Feature of Our Solution
Vehicle Booking & Sales Management
Digitally manage bookings, invoice generation, delivery scheduling, and payment status.
Service & Workshop Integration
Connect service bays, assign technicians, and track service status for a seamless after-sales experience.
Spare Parts & Inventory Management
Automate parts procurement and inventory control to ensure availability and minimize downtime.
Dealer & Territory Performance Dashboards
Analyze bookings, cancellations, service revenue, and targets across regions and dealer branches.
Lead & Customer Lifecycle Management
Capture, nurture, and convert leads through personalized campaigns and real-time insights.
Customer Support & Feedback Capture
Enable complaint tracking, feedback surveys, and resolution workflows for improved CX
Tangible Outcomes You Can Expect
Our Dealer Management System transforms dealer operations and delivers measurable results across your automotive ecosystem.
Improved booking and delivery turnaround
Enable faster order processing and vehicle allocation with minimal manual work.
Increased lead conversion and revenue
Track and nurture leads efficiently with CRM-integrated workflows.
Streamlined service & spare parts operations
Improve workshop productivity and reduce service delays.
Better stock control and demand forecasting
Avoid overstocking or shortages with centralized inventory visibility.
Stronger dealer relationships and performance tracking
Foster transparency and trust through KPI-based incentives and real-time reporting.
Superior customer experience and satisfaction
Deliver timely updates, quality service, and consistent communication throughout the journey.
Why To Choose
- Salesforce Summit (Platinum) Partner
- Proven Track Record with Automotive OEMs, EV Startups & Tier-1 Suppliers
- 13+ Years of Experience in Automotive CRM & Dealer Solutions
- 300+ Salesforce-Certified Experts
- ISO-Certified & Multi-region Support Capabilities
Let’s connect with our experts and transform your business
Whether you are looking to start from scratch or re-engineer your system, we’d love to hear from you.
